Staff satisfaction is the key to retention. Among staff giving their firm a net promoter “likelihood to recommend” satisfaction score of 0-4, the share saying they were open to quitting was 100%; that share declined with subsequent score increments, and above a score of 7 the share open to quitting was less than 10%. What drives staff satisfaction? Staff repeatedly emphasize two factors. In multiple survey questions respondents indicate that quality of senior leadership and work environment/culture are top drivers of job satisfaction. Staff offered advice on how management can perform well with regard to each. What else matters? Future opportunities and fairness also ranked relatively highly. Allowing at least some remote work time is important to staff satisf …

What to emphasize in recruiting: The top three criteria used by UK internal staff to evaluate potential staffing firm employers are: company culture/work environment, career advancement potential, and financial stability. Who to recruit: What matters most in staff candidates is industry experience, energy, cooperation, and personal connections. How to recruit: While active measures account for about half of new recruits, personal recommendations were also very important. And too, a good website helps. Where to recruit: Two-thirds of internal staff were recruited from just six industries. To access the complete report, please select the link below: UK Internal Staff Survey 2024 Recruiting internal staff 20240409 – You do not have permission to view this object.

About half of UK internal staff said they had used AI in their staffing job over the last year. Of those staff that had used AI in the last year, 33% rated it very helpful; 53% rated it moderately helpful; and 14% rated it not very helpful. Internal staff listed seven tasks for which they were using AI: writing emails and texts; writing job descriptions and job postings; resume writing and editing; research, ideas, and brainstorming; search strings; marketing, market research, and content creation; and sourcing/recruiting. Some staff need more technology training. While the majority of staff are confident that they have been fully trained in use of their assigned technology, a significant minority – 18% – say that while technology is key to doing their job well, they are not confident that …

This interactive report identifies and categorizes specialist EMEA headquartered suppliers to staffing firms. Members can use this report to identify suppliers by both category and by geography. With 25 different categories and over 800 firms, the Directory provides a comprehensive range of solutions and services that staffing firms may require to operate their businesses more efficiently and more effectively. Our categories include: Advisors & Consultants Analytics & Benchmarking Candidate Assessment Candidate Engagement Compliance, Payroll & Umbrella Front & Back Office Software Online Job Advertising Recruitment Marketplaces Sourcing Automation Staffing Platform-as-a-Service (SPaaS), full list of categories can be found on the directory tab.   If you believe yo …

Importance of communicating to staff the types of training resources available. Among UK internal staff who said they had been walked through the training resources offered by their company, 90% said they subsequently used the training and found it helpful. However, among internal staff who had not been walked through the available training, only 44% said they had used it and that it had helped; another 52% didn’t use it at all; and 4% used it but didn’t find it helpful. Two types of training scored the most widespread interest. These are: “management/leadership training,” and “sales/marketing tactics.” Six additional categories of training scored lighter but also widespread interest. Otherwise, demand for types of training tended to follow the needs of specific job titles. Many need more …

This interactive report identifies and categorizes specialist APAC headquartered suppliers to staffing firms. Members can use this report to identify suppliers by both category and by geography. With 25 different categories and over 150 firms, the Directory provides a comprehensive range of solutions and services that staffing firms may require to operate their businesses more efficiently and more effectively. Our categories include: Advisors & Consultants Analytics & Benchmarking Candidate Assessment Candidate Engagement Compliance, Payroll & Umbrella Front & Back Office Software Online Job Advertising Recruitment Marketplaces Sourcing Automation Staffing Platform-as-a-Service (SPaaS), full list of categories can be found on the directory tab.   If you believe yo …

Staffing platforms marry technology and processes found in talent platforms (e.g. two-sided digital labor marketplace, ratings systems, algorithmic recruiting, management, and matching) with traditional staffing firm pricing models. The list of major staffing companies with a platform component has rapidly expanded since the pandemic. Today, 12 of the 15 largest staffing firms worldwide have a staffing platform, up from just four in 2019. The worldwide market for temporary staffing platforms reached a scale of $18.0 billion in 2023, a decline of 17% y/y. Despite the decline in 2023, temporary staffing platforms have achieved a 55% CAGR since 2019. Temporary staffing platform segment mix differs considerably from the overall global temporary staffing market. Most notable is the outsized pla …

Globally, employment in the renewable energy industry is estimated to expand 8% in 2024, 9% in 2025, and a further 40% through 2030. We estimate the industry will add close to 10 million new jobs over the next seven years, and many roles will require workers with skillsets that are highly specialized or in high demand, providing great opportunities for companies operating in the workforce solutions ecosystem. Strong demand growth for renewable energy workers stems from ongoing support from both public and private sectors for the transition away from fossil fuels toward electricity with lower carbon footprints. This report analyses the renewable labor market as a whole as well as the markets for specific renewable technologies. Labor markets in the renewable energy sector vary in terms of t …

This report contains initial findings of the 2024 Workforce Solutions Buyer Survey, including survey questions and summary statistics. The survey was conducted in early 2024 and reflects the opinions of respondents from 165 companies with contingent workforce and/or workforce solutions programs globally. A map and table summarizing participant regions appears on page 16. To qualify for the survey, a company must have 1,000 or more full-time equivalent employees (not including contingent workers). Only one respondent per company was used. More detailed analyses of survey responses will be released in separate reports. To access the complete report, please select the link below: Workforce Solutions Buyer Survey 2024 Initial Findings Global 03202024 – You do not have permission to view this o …

In this report, we round up the legal developments affecting the workforce solutions ecosystem across the Asia Pacific region in Q1 2024:Australia              Changes to classification of employees, casual workers and platform workers in Closing Loopholes No.2 Act Paid parental leave increase from 1 July 2024               Hong Kong          Gradual increases to statutory holidays introduced   Rule “418” for determining continuous employment set to change    Japan    Employers’ obligations to notify terms and conditions of employment to change      …