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  • MSP Market Developments: Part 2

    In 2016, the Managed Service Provider (MSP) market represented $117 billion of spend under management and saw a slight dip in growth, estimated at 11% and down from 13% in 2015. The US heavily dominates the global MSP market in terms of size of spend representing a 50% share, followed by the UK (14%) and Australia (4%). Growth is greatest outside the US which is the most established market. Approximately 25% of MSP spend relates to global contracts covering three or more geographical regions, and 49% represents a single country scope. Growth can be attributed to both ongoing program expansions as well as net new clients. The market is represented by a range of industries, with Financial Services being the largest (with a 25% share) and experiencing the greatest growth alongside IT and Healthcare. IT remains the largest occupational skill represented in the market (30% share) and continues to grow strongly, up from 29% share in 2015.Unsurprisingly the vendor neutral model sourcing temp/IC continues to dominate the market (with a 44% share, compared to 46% in 2015). While Statement of Work remains the highest growth component labor category and now represents 21% of the market, up from 19% in 2015.There is evidence of growing adoption of mid-market services (defined as small-medium sized organizations of less than 2,000 employees), and this is balanced against larger spend sizes due to the incorporation of SOW into programs.MSP Service delivery materially increased in sophistication in 2016 as technology becomes more readily available and buyer clients continue to demand greater strategic insight from their MSP partnerships.  Also 2017 saw the continued rapid rise of new technology enabled service offerings such as FMS adoption within MSP programs, as well as a growing use of IC compliance services, greater delivery experience of SOW services and analytics developments. Today, approximately 20% of MSP’s offer a proprietary analytics platform to supplement the service. While proprietary blended VMS solutions support 13% of the MSP market, most MSP’s depend on several VMS systems to support services. At the end of 2016, the MSP market experienced significant VMS technology consolidation with the Beeline and IQN merger. Product alignment as a result of the merger is expected to shape the market and MSP services going forward.Not surprisingly MSP providers offer the lions share of the load when it comes to implementation, indicating that 67% of effort on a program implementation is delivered by the MSP, with 16% delivered by the client and 16% delivered by VMS providers with the remaining 1% being other organizations, such as consultancies. Click the link below to download the report: MSP Market Developments - Part 2 20170831 - You do not have permission to view this object. &nbs […]

  • VMS Market Developments: Part 2

    In 2016, the Vendor Management System (VMS) market represented $138bn spend under management and grew by an estimated 15% globally, driven primarily by demand in Europe and Asia Pacific as programs expand internationally. The US still dominates the global market, representing a 67% share. As outlined in Part 1 of this report, the VMS market has been steadily expanding geographical capability as well as offering increased functionality to support workers sourced through services contracts (Statement of Work and Outsourced services) which is growing at approximately twice the rate of the overall VMS market. Utilizing the VMS functionality to support SOW services now represents approximately 33% of the total VMS market in terms of spend under management. ERP and FMS integrations continue to develop which are changing the way processes are supported and the way businesses engage with VMS tools.A total of 18 VMS providers submitted sufficient data to qualify for inclusion in this report.Click the link below to download the full report: VMS Market Developments - Part 2 20170707 - You do not have permission to view this object. […]

  • SOW Maturity by Geography

    SOW concepts of workforce management are still very new in several countries. SOW is only supported by approximately 60% of the MSP vendors in the marketplace, but SOW services have been growing at approximately twice the rate of the wider MSP in terms of spend.In 2016, the share of SOW across the wider MSP market (measured by spend), represented approximately 25%. This is higher than in 2015 where it was reported as 19% share of spend. Comparatively, SOW related services had a greater share of the VMS market (approximately 33%). This reflects the fact that SOW is more likely to be managed internally than through a third-party MSP.SIA analysis of the maturity by major MSP geography country shows that the US, India, Canada and UK are the most mature markets  on the basis that they have the highest number of MSP providers offering SOW services, the highest number of MSP contracts reported (not SOW specific) as well as the highest share of SOW workers by major geography. In 2016, 233 MSP contracts included SOW scope across the 15 providers researched. Notably, a key development of the SOW market in 2016 was that several providers, including Hays and Allegis Global Solutions, signed SOW-only clients. Most vendors report SOW spend as scope expansion of existing MSP contracts. Click the link below to download the report: SOW Maturity by Geography 20170630 - You do not have permission to view this object. […]

  • Total Talent Acquisition Market Developments

    Total Talent Acquisition (TTA) is defined as an emerging model for Talent Acquisition, subsumed within the concept of Total Talent Management and therefore encompassing acquisition of both employed and non-employed talent. Total Talent Acquisition refers not only to the operational approaches to sourcing, recruiting, and engaging talent, but also to higher level strategic considerations of structuring or managing the talent supply chain (i.e., decision about outsourcing, sourcing geographies, etc.). SIA invited suppliers that indicated they have a TTA offering to participate in this research.SIA estimates approximately 300-400 organizations have deployed a Total Talent Acquisition solution globally. Although these represent a small handful of clients compared to the 8,000+ MSP and RPO service contracts that exist, some Total Talent solutions have been in place for more than ten years. With growing talent shortages, effective workforce planning, rapidly evolving technology, an increasingly complex legislative and regulatory environment, organizations are expected to place a higher priority on effective sourcing across all worker types driving a desire for total worker visibility. SIA’s buyers report shows that 46% of workforce buyers look to explore Total Talent Acquisition solutions in the next two years. Key developments in this market are:Total Talent Acquisition services are supported by suppliers who are investing in increasingly sophisticated talent advisory teams to offer recruitment and workforce strategy consulting and delivery.Advanced workforce analytics and planning tools have been developed which enable not only greater visibility but also scenario planning across the total workforce. Contingent workforce programs initially expanded from a pure temporary agency worker scope, then to include independent contractors and, more recently, Statement of Work and Outsourcing engagements. As these pockets of spend become better managed within programs, the maturity of the programs will naturally grow towards optimization across the total workforce.As predictive sourcing channels and analytic offerings develop, workforce professionals can look to evaluate different worker arrangements against skill needs. Total Talent sourcing models are being applied across both traditional and contingent worker types to support greater conversion management, cost management and to support cultural alignment, brand awareness and a consistent candidate experience across all talent.Case studies have shown that organizations who have adopted TTA solutions are typically those who looked to deliver a comprehensive recruitment strategy delivering close business alignment and a consistent experience for managers and candidates, often in the backdrop of skills acute shortages.Click the link below to download the report: Total Talent Acquisition Market Developments 20170623 - You do not have permission to view this object.   &nbs […]

  • MSP Market Developments: Part 2

    In 2016, the Managed Service Provider (MSP) market represented $117 billion of spend under management and saw a slight dip in growth, estimated at 11% and down from 13% in 2015. The US heavily dominates the global MSP market in terms of size of spend representing a 50% share, followed by the UK (14%) and Australia (4%). Growth is greatest outside the US which is the most established market. Approximately 25% of MSP spend relates to global contracts covering three or more geographical regions, and 49% represents a single country scope. Growth can be attributed to both ongoing program expansions as well as net new clients. The market is represented by a range of industries, with Financial Services being the largest (with a 25% share) and experiencing the greatest growth alongside IT and Healthcare. IT remains the largest occupational skill represented in the market (30% share) and continues to grow strongly, up from 29% share in 2015.Unsurprisingly the vendor neutral model sourcing temp/IC continues to dominate the market (with a 44% share, compared to 46% in 2015). While Statement of Work remains the highest growth component labor category and now represents 21% of the market, up from 19% in 2015.There is evidence of growing adoption of mid-market services (defined as small-medium sized organizations of less than 2,000 employees), and this is balanced against larger spend sizes due to the incorporation of SOW into programs.MSP Service delivery materially increased in sophistication in 2016 as technology becomes more readily available and buyer clients continue to demand greater strategic insight from their MSP partnerships.  Also 2017 saw the continued rapid rise of new technology enabled service offerings such as FMS adoption within MSP programs, as well as a growing use of IC compliance services, greater delivery experience of SOW services and analytics developments. Today, approximately 20% of MSP’s offer a proprietary analytics platform to supplement the service. While proprietary blended VMS solutions support 13% of the MSP market, most MSP’s depend on several VMS systems to support services. At the end of 2016, the MSP market experienced significant VMS technology consolidation with the Beeline and IQN merger. Product alignment as a result of the merger is expected to shape the market and MSP services going forward.Not surprisingly MSP providers offer the lions share of the load when it comes to implementation, indicating that 67% of effort on a program implementation is delivered by the MSP, with 16% delivered by the client and 16% delivered by VMS providers with the remaining 1% being other organizations, such as consultancies. Click the link below to download the report: MSP Market Developments - Part 2 20170831 - You do not have permission to view this object. &nbs […]

  • VMS Market Developments: Part 2

    In 2016, the Vendor Management System (VMS) market represented $138bn spend under management and grew by an estimated 15% globally, driven primarily by demand in Europe and Asia Pacific as programs expand internationally. The US still dominates the global market, representing a 67% share. As outlined in Part 1 of this report, the VMS market has been steadily expanding geographical capability as well as offering increased functionality to support workers sourced through services contracts (Statement of Work and Outsourced services) which is growing at approximately twice the rate of the overall VMS market. Utilizing the VMS functionality to support SOW services now represents approximately 33% of the total VMS market in terms of spend under management. ERP and FMS integrations continue to develop which are changing the way processes are supported and the way businesses engage with VMS tools.A total of 18 VMS providers submitted sufficient data to qualify for inclusion in this report.Click the link below to download the full report:  VMS Market Developments - Part 2 20170707 - You do not have permission to view this object. […]

  • SOW Maturity by Geography

    SOW concepts of workforce management are still very new in several countries. SOW is only supported by approximately 60% of the MSP vendors in the marketplace, but SOW services have been growing at approximately twice the rate of the wider MSP in terms of spend.In 2016, the share of SOW across the wider MSP market (measured by spend), represented approximately 25%. This is higher than in 2015 where it was reported as 19% share of spend. Comparatively, SOW related services had a greater share of the VMS market (approximately 33%). This reflects the fact that SOW is more likely to be managed internally than through a third-party MSP.SIA analysis of the maturity by major MSP geography country shows that the US, India, Canada and UK are the most mature markets  on the basis that they have the highest number of MSP providers offering SOW services, the highest number of MSP contracts reported (not SOW specific) as well as the highest share of SOW workers by major geography. In 2016, 233 MSP contracts included SOW scope across the 15 providers researched. Notably, a key development of the SOW market in 2016 was that several providers, including Hays and Allegis Global Solutions, signed SOW-only clients. Most vendors report SOW spend as scope expansion of existing MSP contracts. Click the link below to download the report: SOW Maturity by Geography 20170630 - You do not have permission to view this object.  &nbs […]

  • Total Talent Acquisition Market Developments

    Total Talent Acquisition (TTA) is defined as an emerging model for Talent Acquisition, subsumed within the concept of Total Talent Management and therefore encompassing acquisition of both employed and non-employed talent. Total Talent Acquisition refers not only to the operational approaches to sourcing, recruiting, and engaging talent, but also to higher level strategic considerations of structuring or managing the talent supply chain (i.e., decision about outsourcing, sourcing geographies, etc.). SIA invited suppliers that indicated they have a TTA offering to participate in this research.SIA estimates approximately 300-400 organizations have deployed a Total Talent Acquisition solution globally. Although these represent a small handful of clients compared to the 8,000+ MSP and RPO service contracts that exist, some Total Talent solutions have been in place for more than ten years. With growing talent shortages, effective workforce planning, rapidly evolving technology, an increasingly complex legislative and regulatory environment, organizations are expected to place a higher priority on effective sourcing across all worker types driving a desire for total worker visibility. SIA’s buyers report shows that 46% of workforce buyers look to explore Total Talent Acquisition solutions in the next two years. Key developments in this market are:Total Talent Acquisition services are supported by suppliers who are investing in increasingly sophisticated talent advisory teams to offer recruitment and workforce strategy consulting and delivery.Advanced workforce analytics and planning tools have been developed which enable not only greater visibility but also scenario planning across the total workforce. Contingent workforce programs initially expanded from a pure temporary agency worker scope, then to include independent contractors and, more recently, Statement of Work and Outsourcing engagements. As these pockets of spend become better managed within programs, the maturity of the programs will naturally grow towards optimization across the total workforce.As predictive sourcing channels and analytic offerings develop, workforce professionals can look to evaluate different worker arrangements against skill needs. Total Talent sourcing models are being applied across both traditional and contingent worker types to support greater conversion management, cost management and to support cultural alignment, brand awareness and a consistent candidate experience across all talent.Case studies have shown that organizations who have adopted TTA solutions are typically those who looked to deliver a comprehensive recruitment strategy delivering close business alignment and a consistent experience for managers and candidates, often in the backdrop of skills acute shortages.It is expected that organizations will increasingly look holistically at the workforce, especially in industries where the workforce is the largest cost. Today, contingent workforces represent an average of 22% of the total workforce and this population is growing. Click the link below to download the report:  Total Talent Acquisition Market Developments 20170623 - You do not have permission to view this object.  &nbs […]

  • MSP Market Developments: Part 2

    In 2016, the Managed Service Provider (MSP) market represented $117 billion of spend under management and saw a slight dip in growth, estimated at 11% and down from 13% in 2015. The US heavily dominates the global MSP market in terms of size of spend representing a 50% share, followed by the UK (14%) and Australia (4%). Growth is greatest outside the US which is the most established market. Approximately 25% of MSP spend relates to global contracts covering three or more geographical regions, and 49% represents a single country scope. Growth can be attributed to both ongoing program expansions as well as net new clients. The market is represented by a range of industries, with Financial Services being the largest (with a 25% share) and experiencing the greatest growth alongside IT and Healthcare. IT remains the largest occupational skill represented in the market (30% share) and continues to grow strongly, up from 29% share in 2015.Unsurprisingly the vendor neutral model sourcing temp/IC continues to dominate the market (with a 44% share, compared to 46% in 2015). While Statement of Work remains the highest growth component labor category and now represents 21% of the market, up from 19% in 2015.There is evidence of growing adoption of mid-market services (defined as small-medium sized organizations of less than 2,000 employees), and this is balanced against larger spend sizes due to the incorporation of SOW into programs.MSP Service delivery materially increased in sophistication in 2016 as technology becomes more readily available and buyer clients continue to demand greater strategic insight from their MSP partnerships.  Also 2017 saw the continued rapid rise of new technology enabled service offerings such as FMS adoption within MSP programs, as well as a growing use of IC compliance services, greater delivery experience of SOW services and analytics developments. Today, approximately 20% of MSP’s offer a proprietary analytics platform to supplement the service. While proprietary blended VMS solutions support 13% of the MSP market, most MSP’s depend on several VMS systems to support services. At the end of 2016, the MSP market experienced significant VMS technology consolidation with the Beeline and IQN merger. Product alignment as a result of the merger is expected to shape the market and MSP services going forward.Not surprisingly MSP providers offer the lions share of the load when it comes to implementation, indicating that 67% of effort on a program implementation is delivered by the MSP, with 16% delivered by the client and 16% delivered by VMS providers with the remaining 1% being other organizations, such as consultancies. Click the link below to download the report: MSP Market Developments - Part 2 20170831 - You do not have permission to view this object. &nbs […]

  • VMS Market Developments: Part 2

    In 2016, the Vendor Management System (VMS) market represented $138bn spend under management and grew by an estimated 15% globally, driven primarily by demand in Europe and Asia Pacific as programs expand internationally. The US still dominates the global market, representing a 67% share. As outlined in Part 1 of this report, the VMS market has been steadily expanding geographical capability as well as offering increased functionality to support workers sourced through services contracts (Statement of Work and Outsourced services) which is growing at approximately twice the rate of the overall VMS market. Utilizing the VMS functionality to support SOW services now represents approximately 33% of the total VMS market in terms of spend under management. ERP and FMS integrations continue to develop which are changing the way processes are supported and the way businesses engage with VMS tools.A total of 18 VMS providers submitted sufficient data to qualify for inclusion in this report.Click the link below to download the full report: VMS Market Developments - Part 2 20170707 - You do not have permission to view this object. […]

  • SOW Maturity by Geography

    SOW concepts of workforce management are still very new in several countries. SOW is only supported by approximately 60% of the MSP vendors in the marketplace, but SOW services have been growing at approximately twice the rate of the wider MSP in terms of spend.In 2016, the share of SOW across the wider MSP market (measured by spend), represented approximately 25%. This is higher than in 2015 where it was reported as 19% share of spend. Comparatively, SOW related services had a greater share of the VMS market (approximately 33%). This reflects the fact that SOW is more likely to be managed internally than through a third-party MSP.SIA analysis of the maturity by major MSP geography country shows that the US, India, Canada and UK are the most mature markets  on the basis that they have the highest number of MSP providers offering SOW services, the highest number of MSP contracts reported (not SOW specific) as well as the highest share of SOW workers by major geography. In 2016, 233 MSP contracts included SOW scope across the 15 providers researched. Notably, a key development of the SOW market in 2016 was that several providers, including Hays and Allegis Global Solutions, signed SOW-only clients. Most vendors report SOW spend as scope expansion of existing MSP contracts. Click the link below to download the report: SOW Maturity by Geography 20170630 - You do not have permission to view this object. […]

  • Total Talent Acquisition Market Developments

    Total Talent Acquisition (TTA) is defined as an emerging model for Talent Acquisition, subsumed within the concept of Total Talent Management and therefore encompassing acquisition of both employed and non-employed talent. Total Talent Acquisition refers not only to the operational approaches to sourcing, recruiting, and engaging talent, but also to higher level strategic considerations of structuring or managing the talent supply chain (i.e., decision about outsourcing, sourcing geographies, etc.). SIA invited suppliers that indicated they have a TTA offering to participate in this research.SIA estimates approximately 300-400 organizations have deployed a Total Talent Acquisition solution globally. Although these represent a small handful of clients compared to the 8,000+ MSP and RPO service contracts that exist, some Total Talent solutions have been in place for more than ten years. With growing talent shortages, effective workforce planning, rapidly evolving technology, an increasingly complex legislative and regulatory environment, organizations are expected to place a higher priority on effective sourcing across all worker types driving a desire for total worker visibility. SIA’s buyers report shows that 46% of workforce buyers look to explore Total Talent Acquisition solutions in the next two years. Key developments in this market are:Total Talent Acquisition services are supported by suppliers who are investing in increasingly sophisticated talent advisory teams to offer recruitment and workforce strategy consulting and delivery.Advanced workforce analytics and planning tools have been developed which enable not only greater visibility but also scenario planning across the total workforce. Contingent workforce programs initially expanded from a pure temporary agency worker scope, then to include independent contractors and, more recently, Statement of Work and Outsourcing engagements. As these pockets of spend become better managed within programs, the maturity of the programs will naturally grow towards optimization across the total workforce.As predictive sourcing channels and analytic offerings develop, workforce professionals can look to evaluate different worker arrangements against skill needs. Total Talent sourcing models are being applied across both traditional and contingent worker types to support greater conversion management, cost management and to support cultural alignment, brand awareness and a consistent candidate experience across all talent.Case studies have shown that organizations who have adopted TTA solutions are typically those who looked to deliver a comprehensive recruitment strategy delivering close business alignment and a consistent experience for managers and candidates, often in the backdrop of skills acute shortages.It is expected that organizations will increasingly look holistically at the workforce, especially in industries where the workforce is the largest cost. Today, contingent workforces represent an average of 22% of the total workforce and this population is growing.Click the link below to download the report:  Total Talent Acquisition Market Developments 20170623 - You do not have permission to view this object.  &nbs […]