Latest Research

  • North America Internal Staff Survey 2024: Full Report

    This report summarizes SIA’s tenth annual survey of the internal staff of North American staffing firms. This latest survey was conducted in late 2023 and implemented in conjunction with the 2023-2024 Staffing Industry Analysts’ “Best Staffing Companies to Work For” competition. Over 21,000 internal staffing firm employees from 282 North American staffing firms participated.Contents of the current survey and access to individual survey reports Use of AI and other technology by staff, training needed, desired technology Remote work prevalence, preferences, and how to support it Recruiting internal staff: what candidates want, who to recruit, effective methods How to retain internal staff: what drives staff satisfaction and why it matters Internal staff training: what staff want and importan …

  • North America Legal Update Q1 2024

    In this report, we round up the legal developments affecting the workforce solutions ecosystem across North America in Q1 2024:Canada New administrative policy for determining province of employment for payroll deductions    British Columbia introduces minimum employment standards for gig workers              United States    DOL rule to address classification of independent contractors under the FLSA effective as of March 11        NLRB new joint employer standard struck down         Proposed rule increasing salary thresholds for overtime exemption expected April 2024   OSHA sets online work injury reporting rul …

  • Latin America Legal Update Q1 2024

    In this report, we round up the legal developments affecting the workforce solutions ecosystem across Latin America in Q1 2024:Brazil     Regulations provide clarity on pay transparency law         Chile     Law on workplace sexual harassment passed      Colombia            Bill to reform temp work law back on the table   Mexico New requirement for providers of specialized services to renew registration every three years             Congress to consider multiple bills to reform labor laws          To download the full r …

  • How To Retain Internal Staff

    What drives staff satisfaction? Staff repeatedly emphasize the importance of senior leadership. In multiple staff survey questions, from both the current and previous SIA surveys, respondents indicate that quality of senior leadership is the #1 driver of staff satisfaction. Nine other drivers are also examined and evaluated. Staff satisfaction is the key to retention. Among staff giving their firm a net promoter “likelihood to recommend” satisfaction score of 0-4, the share saying they were open to quitting was in the 82%-88% range; that share declined with each subsequent score increment; above a score of 7, the share open to quitting was less than 10%. What else matters? Allowing at least some remote work time is important to staff satisfaction, and with some staff it matters a …

  • SIA | Bullhorn Staffing Indicator – March 12, 2024

    US Staffing Hours Reflect Weak Market Conditions Week ending Mar 2, 2024 Indexed Value Y/Y W/W US Staffing 86 -12% 1.0% Commercial Staffing 72 -12% 1.1% Professional Staffing 122 -10% 0.9% IntroductionReleased weekly, the SIA | Bullhorn Staffing Indicator comprises two sets of analyses; a Year-over-Year comparison showing how the week that ended ten days ago (“last week measured”) compares to the same week 12 months previously and an indexed value that has been benchmarked against data from the week ending January 13th, 2019.Year-over-year changes for the week ending March 2ndTemporary staffing hours worked for the week ending March 2nd (“last week measured”) were down -12% compared to the corresponding week a year ago, according to the Indicator.Temporary staffing hours completed in comme …

  • Europe Legal Update Q1 2024

    In this report, we round up the legal developments affecting the workforce solutions ecosystem across Europe in Q1 2024:European Union               Negotiations rescue an amended Platform Workers’ Directive             Parliament approves AI Act, expected to become law in May Disagreements stall progress on the Corporate Sustainability Due Diligence Directive Belgium               Federal Learning Accounts will track employees’ entitlement to training          Increased liability for immigration violations by subcontractors     …

  • Middle East and Africa Legal Update Q1 2024

    In this report, we round up the legal developments affecting the workforce solutions ecosystem across the Middle East and Africa in Q1 2024:Kenya   Bill introduces mandatory registration of employment agencies Mozambique     New labour law comes into operation     South Africa       Earnings threshold increases from 1 April 2024            Non-resident employers may have to deduct tax from remuneration To download the full report, click below:  MiddleEastAfrica Legal Update Q1 20240313 – You do not have permission to view this object. Legal Disclaimer: The information contained in this report is provided solely for the purposes of information and shoul …

  • Egypt Overview and Staffing Market 2024

    Key Findings This report is divided between an overview of the Egyptian labour market and the specifics of the staffing industry. The Egyptian population in 2022 was 103.6 million. The working population is 30.1 million, of whom 7.2% are unemployed. Agriculture is the largest employment sector in Egypt, representing 19% of total employment in 2022. Roughly 20% of workers (5.6 million) were in public enterprises or the government. In 2021, 883 thousand permits were issued for Egyptians to work abroad. This is far fewer than in 2019, when 1.11 million permits were approved. Real GDP growth in 2023 was lower than in recent years at 4.2%. In October 2023, the IMF forecasted weaker growth of 3.6% in 2024 and stronger growth of 5% in 2025. Labour legislation in Egypt is complex. Under the l …

  • This is the third research report published by SIA focusing on the impact Diversity, Equity, and inclusion (DE&I) is making in the staffing industry. Organizations are navigating an uncertain business environment with high inflationary pressure. With attention shifting towards cutting costs, some staffing companies seem to have lost sight of the benefits that DE&I initiatives afford their organization and wider society. According to SIA’s recent report, Proving the Diversity Business Case for the Recruitment and Staffing Industry, staffing leaders are not at the forefront of advancing the agenda as much as they could be. With only 23% of board members influencing these initiatives, they are instead being led by internal staff and clients. Environmental Social and Governance (E …

  • EMEA Financial Results Q3 2023

    Revenue in the reported 33 publicly traded staffing firms in the EMEA region grew by a median of 5.8% during Q3 2023, compared to the same period in 2022. Among the companies included in this report, 13 firms reported a decrease in revenue. The median gross margin fell by slightly by 0.85% compared to last year. Median net income decreased by 26.0%. Due to the varying nature of financial reporting styles across EMEA, some companies reported their revenue in only half years and other varying periods. Several firms had not yet announced their results for the period at the time of publication of this report. UK – The report includes 12 UK-based staffing companies. The UK companies reported a year-on-year median revenue increase of 3.9%. Sweden – Five of the six listed Swedish staffing firms r …

  • Asia Pacific Legal Update Q1 2024

    In this report, we round up the legal developments affecting the workforce solutions ecosystem across the Asia Pacific region in Q1 2024:Australia              Changes to classification of employees, casual workers and platform workers in Closing Loopholes No.2 Act Paid parental leave increase from 1 July 2024               Hong Kong          Gradual increases to statutory holidays introduced   Rule “418” for determining continuous employment set to change    Japan    Employers’ obligations to notify terms and conditions of employment to change      …

  • Proving the Diversity Business Case for the Recruitment and Staffing Industry

    This custom research report was commissioned by Access Recruitment and conducted by SIA.Key Findings: Staffing firms who are leaders in DE&I enjoy significant competitive advantages over their peers in client win rate, talent access, and overall talent quality. Additionally, these leaders have advantages attracting internal staff, at a higher quality, who are more satisfied. Barriers, particularly lack of candidate diversity data and the systems that enabling measurement, prevent many from achieving these potential gains. Leaders leverage the virtuous circle that results from starting small, proving success, and expanding organically to meet increasing demand. To access the complete report, please select the link below. The Business Case for Diversity in Staffing 20240228 – You do not …

  • This is the third research report published by SIA focusing on the impact Diversity, Equity, and inclusion (DE&I) is making in the staffing industry. Organizations are navigating an uncertain business environment with high inflationary pressure. With attention shifting towards cutting costs, some staffing companies seem to have lost sight of the benefits that DE&I initiatives afford their organization and wider society. According to SIA’s recent report, Proving the Diversity Business Case for the Recruitment and Staffing Industry, staffing leaders are not at the forefront of advancing the agenda as much as they could be. With only 23% of board members influencing these initiatives, they are instead being led by internal staff and clients. Environmental Social and Governance (E …

  • Staffing and Workforce Solutions Mergers and Acquisitions Database

    AboutThis tool contains a database of mergers and acquisitions related to companies in the staffing and workforce solutions industry. Flexible search and filtering were top of mind when designing this tool.In addition to the database, this tool also provides interactive visualizations regarding the underlying data.For each transaction, the database provides a row of information that includes the date of the acquisition announcement, the names and locations of both the acquirer and target company, notes on the acquisition price, if any, and a link to the corresponding news item in Staffing Industry Analysts’ Daily News, or another source if the transaction was not covered in the Daily News.The tool can be accessed using the link below:Staffing and Workforce Solutions Mergers & Acqu …

  • Analytics and Benchmarking Tools for Talent Acquisition

    While Analytics & Benchmarking Tools encompass a variety of different products with various use cases, we have identified two distinct categories of tools. Internal Workforce Analytics allows businesses to analyze staff and candidate data generated from payroll systems, performance reviews, engagement surveys, and more, while Labor Market Analytics refers to software that analyzes labor market data to gain insights into specific job markets. More than half (55%) of enterprises with contingent workforce programs have adopted workforce analytics tools, according to SIA’s 2023 Workforce Solutions Buyer Survey, up from 46% in 2019. Enterprises identified as “Leaders” are significantly more likely to have adopted analytics and benchmarking tools (65%), compared to “Laggards” (46%).  A …